FAQ

Questions tailors ask us

How much does it cost?

Nothing during the early access period. No card is needed to apply. Before the early access period ends, we will tell every Early Adopter what pricing looks like — well in advance, and never as a surprise.

Do I need a computer?

No. StitchFYN works in your phone's browser; add it to your home screen like an app. A laptop works too, if you have one.

Do my customers need to download anything?

No. Customers confirm their fabric and follow their order through a private link. That is all they need.

What happens when my network is bad?

Stage updates and fabric photos are saved on your phone and sent automatically when your connection comes back. You can keep working.

Can my staff use it?

Yes. You invite your managers, front desk and tailors by email, or send them their invite link on WhatsApp. Each person gets access that matches their role, and tailors see only the garments assigned to them. Every action is recorded against the person who took it.

Why can't I just sign up now?

Every Early Adopter workspace is created by our team. When you first sign in, a short setup takes you through your workshop address and capacity, your production stages and inviting your first staff member, and then you are ready to take your first order. Apply on the Early Adopters page and we will reach you on WhatsApp.

My customers bring their own fabric. Does that work?

Yes. Choose "Customer's own fabric" when you take the order and record how much they brought. If you sell fabric too, register it in your vault and it is reserved when an order uses it. Either way, the fabric is recorded and confirmed with the customer.

Who can see my records?

Only your workshop. Each business's orders, customers and evidence are kept separate from every other business on StitchFYN. A customer sees only their own order.

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